Mostbet Rules and Regulations in India

These General Terms govern your legal relationship with Mostbet when you use the website, mobile site, or mobile applications in India.

By creating an account or using the services, you confirm and agree that:

• You have read these terms and conditions in full and accept them.
• You are at least 18 years old and legally allowed to participate in online betting and gaming under the laws applicable to you.
• You are acting on your own behalf and not on behalf of any other person or entity.

User eligibility and local legal responsibility

• You are responsible for checking whether online betting and gaming is legal in your state or jurisdiction in India before you use the services.
• You must not use the platform if local law, court orders, or any authority prohibits you from doing so.
• You confirm that funds deposited into your account come from lawful sources and that you are not using the services for any illegal purpose.

Agreement to updated terms and conditions

• Mostbet may modify, update, or supplement these terms and any related rules at any time, for reasons including regulatory changes, security, product improvements, or risk management.
• Updated terms take effect from the date they are published on the official website or app, unless a later date is specified.
• Continued use of your account, placing any bet, claiming any bonus, or accessing services after changes are posted means you accept the updated version.

Proper use of the services

When you use the platform, you agree that you will not:

• Create an account for any person other than yourself.
• Hold more than one active account, unless expressly authorised in writing.
• Use artificial intelligence, bots, scripts, or any automated system to place bets or manage your account.
• Tamper with odds, bonus systems, software, or any technical features.
• Engage in match-fixing, event manipulation, collusion, or any unfair betting practices.
• Post or transmit content that is unlawful, offensive, or infringes third-party rights.

Mostbet may, at its sole discretion, suspend, restrict, or close any account and void bets if it suspects breach of these terms, fraud, or misuse of services.

Intellectual property and content protection

• All software, data, graphics, text, odds, trademarks, logos, and other content on the platform are protected by intellectual property laws.
• You obtain only a limited, personal, non-transferable licence to use the platform for placing bets and accessing services.
• You must not copy, redistribute, modify, reverse engineer, resell, or exploit any part of the website or app for commercial purposes.

Limitation of liability

• You use the platform, services, and content at your own risk.
• Mostbet is not liable for losses arising from:
• Your betting decisions and strategy.
• Interruption or malfunction of internet, telecom, or third-party services.
• Errors in data transmission, delays, or line failures outside its reasonable control.
• Any unauthorised use of your account caused by your failure to keep login data secure.
• To the extent permitted by applicable law, the total liability for any claim related to your use of the services will not exceed the amount in your account or the value of the relevant bet, whichever is lower.

Nothing in these terms excludes liability where such exclusion is not permitted under applicable law.

These General Betting Rules apply to all bets placed on sports, esports, virtuals, and other events on the platform for users in India. Additional sport-specific or event-specific rules may apply, and in case of conflict, such special rules prevail over the general rules.

Eligibility to place bets

• You may place bets only after successful registration and account verification, if requested.
• You must be at least 18 years old and legally allowed to participate in betting under Indian law applicable to you.
• Bets are accepted only from account holders using their own funds. Third-party betting or use of another person’s account is not allowed.

Bet acceptance and confirmation

• A bet is considered accepted only after it is registered on the betting server and a unique bet ID is generated.
• Once submitted, the bet appears in your bet history. This is your proof of placement and content of the bet.
• If connection or technical issues occur, the official server records will determine whether the bet was accepted.

Odds, bet types, and bet amounts

• Odds for each event are displayed on the betting interface at the time you place the bet.
• Odds may change over time, but once your bet is accepted, the odds for that bet do not change.
• The platform may apply minimum and maximum bet limits per selection, per bet slip, and per event. Limits can differ across sports, markets, and user profiles.
• Bets placed below the minimum stake may be rejected. Bets that exceed maximum limits may be partially accepted or fully rejected.

Settlement of bets and calculation of winnings

• Bets are settled based on the official result declared by the relevant governing body or organiser of the event.
• If an official result is corrected shortly after initial publication, the platform may adjust settlements in line with the final result, subject to specific sport rules.
• Winnings are calculated by multiplying the stake by the odds, subject to any applicable limits, deductions, or rules for that market.
• If a selection in a multiple bet (accumulator, system) is void, the bet is settled on the remaining selections at adjusted odds.

Event changes, cancellations, and void bets

• If an event is cancelled, postponed, or abandoned, the bet may be void or carried forward according to the specific sport rules displayed on the site.
• A void bet is usually settled with odds of 1.00 and the stake is returned to your account.
• If a market is settled in error due to a technical or human mistake, the platform may correct the settlement and adjust balances.

Betting restrictions and fair use

The platform may, at its discretion:

• Limit the maximum payout for specific markets or events.
• Limit the maximum winnings per account for a day or for a particular event.
• Refuse bets or parts of bets, particularly where there is suspicion of collusion, insider betting, arbitrage abuse, bonus misuse, or account manipulation.
• Suspend or remove markets or events at any time, including after odds have been displayed.

Cash out, edits, and cancellations

• If a cash out feature is available, you may be able to settle a bet early at the value offered at that time. The availability and value of cash out are not guaranteed.
• Once a bet is accepted, you cannot cancel it. Requests for cancellation are normally rejected.
• If a technical error results in an obviously incorrect price, line, or event information, the platform may void or correct the bet in accordance with error-handling rules.

These Payment Rules govern deposits, withdrawals, and other financial operations on your account when you use the platform in India.

General principles for deposits and withdrawals

• You may fund your account only through payment methods made available in your profile, such as UPI, bank transfer, cards, e-wallets, or other local options.
• You must use payment instruments that are held in your own name. Use of third-party bank accounts, cards, or wallets is not allowed.
• The platform may set minimum and maximum limits for deposits and withdrawals, which can differ by method and user profile.

Deposits

• Deposits are credited to your account once confirmed by the payment provider. Most deposits are processed within a short period, but delays may occur due to banking or network issues.
• Fees, if any, applicable to a particular deposit method are displayed in the cashier section. Your bank or payment provider may also charge its own fees.
• The operator may decline a deposit or request additional documents where fraud, chargeback risk, or AML concerns are suspected.

Withdrawals

• Before you can withdraw, you may be required to complete KYC verification and meet wagering or other conditions linked to bonuses.
• Withdrawals are usually made to the same method used for deposit, where possible. If this is not possible, you may be offered an alternative method in your own name.
• Processing times vary by method and may depend on your verification status. Indicative timeframes are shown in the cashier section.
• The operator may split withdrawals into instalments, apply limits per transaction or per day, and request updated KYC documents.

Verification, security, and compliance

• To comply with KYC and anti-money laundering obligations, you may be asked at any time to provide:
• Identity proof (such as passport, Aadhaar, PAN, driving licence).
• Address proof (such as utility bill, bank statement).
• Proof of payment method ownership (such as bank statement or card copy).
• Failure to provide requested documents may result in withdrawal delays, account restrictions, or reversal of transactions.

Transaction restrictions and cancellations

• The platform reserves the right to:
• Block deposits or withdrawals suspected to be linked to fraud or illegal activity.
• Void bonuses and related winnings obtained through breach of bonus rules or multiple account use.
• Report suspicious payments to relevant financial or law enforcement authorities.
• Once a withdrawal request is processed, it normally cannot be reversed. If technical issues occur, customer support may assist to review the case.

Currency and exchange

• Your account balance is usually held in a currency displayed at registration, such as INR.
• If your payment provider uses a different currency, conversion may occur at the rate applied by the provider, and bank charges may apply. The operator is not responsible for exchange rate differences.

The platform supports responsible betting and gaming for users in India and encourages you to treat all bets as entertainment, not as a source of income.

Principles of responsible betting

• Only gamble money that you can afford to lose.
• Keep track of your time and money spent on betting and games.
• Do not chase losses or increase stakes under emotional pressure.
• Avoid betting under the influence of alcohol, drugs, or severe stress.

Account tools for control and limits

Depending on your jurisdiction and account settings, you may have access to:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts.
• Loss or stake limits: Control how much you can lose or stake over a period.
• Session limits: Restrict how long you can remain logged in for gaming.
• Time-out or cool-off: Temporarily suspend access to betting and games for a chosen period.
• Self-exclusion: Request longer-term blocking of your account so you cannot log in or place bets for a set duration.

To apply or modify any of these options, use the responsible gaming section in your profile or contact customer support. Some changes, such as limit decreases or self-exclusion, may take effect immediately, while others may have a waiting period.

Recognising problematic gambling

You may be at risk of gambling-related harm if:

• You spend more than you planned on betting or games.
• You borrow money or use essential funds to place bets.
• You hide your gambling from family or friends.
• Gambling affects your studies, job, or relationships.

If you notice these signs, consider taking a break, setting stricter limits, or using self-exclusion.

Support and professional help in India

If you feel you may have a gambling problem, professional support is recommended. You can seek help from:

• Local mental health professionals or counsellors.
• National and state-level helplines for mental health and addiction support.
• International organisations that offer online resources for gambling-related issues.

Responsible gambling information and links to support services may be provided in the help or responsible gaming section of the website.

The platform follows anti-money laundering (AML) and counter-terrorism financing (CTF) principles applicable to its operations and to users in India.

Legal and regulatory obligations

• The operator must take steps to prevent its services from being used to hide the origin of funds or to support unlawful activities.
• Compliance measures may include identifying customers, monitoring transactions, and reporting suspicious activities to competent authorities when required.

Know Your Customer (KYC) procedures

• KYC checks are carried out at registration, before withdrawals, and at any time during the life of the account.
• You may be asked for identity and address documents and for proof of ownership of your payment methods.
• In some cases, additional information about your source of funds or occupation may be requested.

Transaction monitoring and suspicious activity

Activities that may be reviewed include:

• Frequent large deposits and withdrawals without corresponding betting activity.
• Use of multiple payment instruments not matching your name or profile details.
• Use of several accounts that appear to be linked or controlled by the same person.
• Attempts to bypass withdrawal or turnover requirements.

If a transaction pattern appears unusual or suspicious, the operator may:

• Delay or block deposits or withdrawals.
• Request further documents and explanations.
• File a suspicious activity report with relevant authorities where required by law.

Consequences of AML violations

In case of suspected AML or CTF breaches, or failure to cooperate with KYC requests, the operator may:

• Restrict features on your account, including betting and payment options.
• Temporarily freeze funds while investigations are carried out.
• Close the account and confiscate balances subject to applicable law and regulatory guidance.

You acknowledge that AML obligations may restrict or delay your access to funds in certain situations and that these measures are required for legal and security reasons.

This Privacy Policy explains how personal data of users in India is collected, used, stored, and protected when they use the platform.

Types of data collected

The operator may collect the following categories of data:

• Identification data: name, date of birth, gender, national ID or passport details, PAN, and other KYC information.
• Contact details: email address, mobile number, postal address.
• Account data: username, account number, registration date, preferences, communication history.
• Technical data: IP address, device identifiers, browser type, operating system, log files, and usage data.
• Payment and transaction data: deposit and withdrawal records, payment method details in masked or tokenised form.

Purposes of processing personal data

Your personal data may be used for:

• Creating and managing your account.
• Providing betting and gaming services and processing bets and payouts.
• Verifying identity, carrying out KYC and AML checks, and complying with legal obligations.
• Managing bonuses, promotions, and loyalty programmes as applicable.
• Preventing fraud, enhancing security, and investigating misuse of the platform.
• Improving services, conducting analytics, and handling customer support.
• Sending transactional communications related to your account and services.

Legal bases and data sharing

• Processing is based on one or more legal grounds, such as performance of a contract, legal obligations, legitimate interests, or your consent where required.
• Personal data may be shared with:
• Payment providers and banks.
• Identity verification and KYC/AML service providers.
• Technical and security partners.
• Regulatory or law enforcement authorities where required by law.
• Data sharing takes place under appropriate safeguards and only for legitimate purposes.

Data retention and storage

• Personal data is retained for as long as needed for the purposes stated above and as required by applicable laws on AML, taxation, and record-keeping.
• After the retention period, data is deleted or irreversibly anonymised.

Your rights regarding personal data

Subject to applicable law, you may have the right to:

• Access your personal data held by the operator.
• Request correction of inaccurate or incomplete data.
• Request deletion of data where it is no longer necessary, subject to legal retention requirements.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent, without affecting prior lawful use.

To exercise these rights, you may contact customer support or use dedicated privacy contact channels shown on the website.

Cookies and tracking technologies

• The platform may use cookies and similar technologies to remember preferences, secure your account, and analyse usage.
• You can manage cookies in your browser settings, though some features may not function fully if cookies are disabled.

Further details on privacy practices, including cross-border data transfers, are usually provided in a separate Privacy Policy page on the website.

The platform applies technical and organisational security measures to protect user accounts, data, and financial transactions for customers in India.

Protection of data and communications

• Data transmitted between your device and the platform is protected using encryption technologies, such as SSL/TLS, to reduce risks of interception.
• Sensitive payment data is processed in compliance with security standards and is not stored in plain form.

Account security

You are responsible for keeping your login credentials confidential and for ensuring that no other person gains access to your account.

You should:

• Use a strong, unique password.
• Change your password regularly.
• Log out after each session, especially on shared or public devices.

Where available, you are encouraged to enable two-factor authentication (2FA) or similar security features.

Monitoring and incident response

• Systems are monitored for unusual login patterns, suspicious betting, or payment activity that may indicate fraud or account compromise.
• In case of suspected unauthorised access, the operator may:
• Temporarily lock the account.
• Request identity verification.
• Block certain transactions until the issue is resolved.

User responsibilities

• You agree to inform customer support promptly if you suspect that:
• Your password has been disclosed.
• Your device has been compromised.
• There are transactions or bets on your account that you did not authorise.
• Failure to report such incidents in a timely manner may affect the ability to investigate and limit losses.

While no system can guarantee absolute security, the operator aims to maintain a high level of protection appropriate to the nature of betting services and personal data processed.